JF
Justin F

1 reviews | Active since May 2020

01 Jul 2023, 07:46

Appalling service

Appalling service for this so called bank. On Monday 26/06/2023 my eft was deducted twice from my account, reported it within minutes and requested them to reverse the transaction. It has been more than 96 hours and the issue has still not been resolved

0
Replies (1)
JF
Justin F's update03 Jul 2023, 21:03
Reviewer Update
After a week, tymebank informed me that the relevant department is still investigating, what a joke
I called their call entre asking them to reverse the duplicated transaction. What's their to investigate. The banks ombudsman will be contacted to resolve this issue