EM
Earl-tyson Masuabi
1 reviews | Active since Dec 2022
24 Jan 2023, 09:50
Appalling service.
Tymebank is just a total **** that disregards its clients.In October of 2022 My mobile number was cloned and a substantial amount of money went missing in my account,The ******** even managed to print a new card at a kiosk which uses a biometric system.i reported the incident but my request for refund was declined.Please stay away from this bank!Not only are the agents *********** the customer service is appalling too.They will promise to call you but it will never happen.Clients money is not secure in a Tymbank account.STAY AWAY FROM TYMEBANK!!!
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Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
25 Jan 2023, 07:56Hi Earl-tyson, thanks for getting in touch. That's not good to hear. Please provide us with your case number and we'll follow up with our team. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply25 Jan 2023, 07:56
Official
Hi Earl-tyson, thanks for getting in touch. That's not good to hear. Please provide us with your case number and we'll follow up with our team. The TymeBank Team
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Earl-tyson Masuabi's updateReviewer Update
25 Jan 2023, 10:03Please stop lying.This is not the first review I've written and I have provided yall with my case number before but till this day you're agents are calling.Tymebank knows nothing about customer service.
EM
Earl-tyson Masuabi's update25 Jan 2023, 10:03
Reviewer Update
Please stop lying.This is not the first review I've written and I have provided yall with my case number before but till this day you're agents are calling.Tymebank knows nothing about customer service.
EM
Earl-tyson Masuabi's updateReviewer Update
25 Jan 2023, 10:08On the 16th of December I wrote a review and all TymeBank ever says is we will call you but that never happens.Multiple clients have lost they're money and yall don't want to be held accountable.The agents are working hand in hand with the ********.Lets stick to old faithful like Absa,Standard,Capitec,Fnb and Netbank.
EM
Earl-tyson Masuabi's update25 Jan 2023, 10:08
Reviewer Update
On the 16th of December I wrote a review and all TymeBank ever says is we will call you but that never happens.Multiple clients have lost they're money and yall don't want to be held accountable.The agents are working hand in hand with the ********.Lets stick to old faithful like Absa,Standard,Capitec,Fnb and Netbank.