Am tired of timebank

Good eving all a have been with timebank for over the past year now a like them very much they were good everything was on time .. But this mount guys my money got in the my account and just as it got in it was ****** from my account they is a frart case guys am still waiting on them ..a called them many tine they onky told me when some one really aswer me now after how many weeks me waiting on them to reply on me yhoo its hard going back to a bank where u dont trust them becoz am asking myself how a bank let tbis happend art u money save there but anyone can just go in to ur account take u money like nothing happend and my kids is the one that must suffer becoz off a bank that does not protect u and u money so a want everyone to know if it can happen to me how many must fist lose the money also who is next