ALL THEIR CONSULTANTS DO IS LIE!!!

I have banked with many banks before. But NONE can compare to the absolute unprofessional, condescending and ********* attitude that Tyme employees give. I had spoken to Lerato regarding a reversal that i needed done on the1st Dec. She promised that it would be done in 5-7 working days. She further promised to call me with feedback. NO CALL. Called her again today to follow up. She once again promised to call. NO CALL. Later (18 December 2019 at 15:17) spoke to Siyasanga(a rude young girl) whom i had to tell to lower her voice when talking to me. She and the Payments/accounts manager were of no help AT ALL. Instead it seemed that they were shifting the blame. I am the type that protected Tyme bank when people told me that they were not to be trusted. After the run around, the lies, the empty promises that i have gotten, i can see why most people have cancelled their accounts with them. I AM BEYOND DISAPPOINTED!!!