After many emails and calls to Tyme Bank and speaking to customer care consultants about my problem which they gave me the run around I got another call back from a consultant yesterday which I told her either to get someone from there IT department to sp

After many emails and calls to Tyme Bank and speaking to customer care consultants about my problem which they gave me the run around I got another call back from a consultant yesterday which I told her either to get someone from there IT department to speak to me she said she would get her customer care manager to call me. Well I got a call back from the customer care manager namely Brandon from the Rosebank offices which was SO helpful in trying to resolve my problem that he spent at least an hour and a half with me telling me what to do on my cell phone. I would like to thank him so much for his help yesterday and I now hope to resolve the problem soon myself. Big thumbs up to you Brandon. I wish there where more of you in this world. It would be a happier place. Thanks Mrs A Buyskes