BT
Brendan T
1 reviews | Active since Nov 2012
19 Mar 2023, 19:25
Account still not closed
Requested an account be closed as per the instructions emailed to me by Tyme bank, and the account is still not closed, it's been waaaay more than the 8 days communicated to me.
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Replies (2)BT
Brendan T's updateReviewer Update
03 Apr 2023, 13:47Thats not what your call centre agents have told me, but be that as it may, it has now definitely been longer than 14 days. Your backlog is none of my concern and would imagine that process would be automated to a large degree anyways.
Please contact me asap to discuss where this process is at. I will NOT be paying for another months worth of bank fees because your processes take longer than even you advertise.
Please contact me asap to discuss where this process is at. I will NOT be paying for another months worth of bank fees because your processes take longer than even you advertise.
BT
Brendan T's update03 Apr 2023, 13:47
Reviewer Update
Thats not what your call centre agents have told me, but be that as it may, it has now definitely been longer than 14 days. Your backlog is none of my concern and would imagine that process would be automated to a large degree anyways.
Please contact me asap to discuss where this process is at. I will NOT be paying for another months worth of bank fees because your processes take longer than even you advertise.
Please contact me asap to discuss where this process is at. I will NOT be paying for another months worth of bank fees because your processes take longer than even you advertise.
BT
Brendan T's updateReviewer Update
21 Apr 2023, 08:20Aaaaand still i'm waiting for this account to be closed. What is the situation now?
BT
Brendan T's update21 Apr 2023, 08:20
Reviewer Update
Aaaaand still i'm waiting for this account to be closed. What is the situation now?