LS
Letty S
1 reviews | Active since Mar 2023
22 May 2026, 10:34
Account on review
My account has been put on hold for weeks now . I've been calling the bank almost every day and provided them with everything they needed. You buy airtime every day for only to be put on hold for minutes for too long!!! They kept on saying they'll get back to me but they didn't till now. I can't access my funds and continue with my work this is causing me to not deliver well to my clients. I need my issues resolved I'm tired of going back & forth with them & their terrible service.
Helpful (0)
Replies (1)0
Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
22 May 2026, 11:22Hi Letty,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
GoTyme Bank | Formerly TymeBank's reply22 May 2026, 11:22
Official
Hi Letty,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.