SZ
Sammy Z

1 reviews | Active since Jan 2023

11 Jan 2023, 04:10

Account on hold without consent

I'm very frustrated with TYMEBANK, I'm a business woman & rely on this bank for all my businesses, for them to put my account ON HOLD without any communication with me and tell me to contact ***** DEPARTMENT for what?? Why don't you call me if you suspect any *****. Now I'm going to lose some work because I can't pay for service providers because I can't access my account. Worse the ***** department doesn't respond!!!

I have used same account over 2 years now with lots of transactions because of the nature of my work.

How much I'm supposed to lose and my other clients can't pay me now because I have no account. You are making our lives miserable. Please get your team to call me and sort your recklessness ASAP bcs I am tired of calling ***** department.

Worse service ever.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply11 Jan 2023, 10:55
Official
Hi Sammy, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team

SZ
Sammy Z's update11 Jan 2023, 13:17
Reviewer Update
But they don't answer, That's the problem
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply13 Jan 2023, 13:34
Official
Hi Sammy, thanks for getting in touch. We're truly sorry to hear that. Please confirm your contact number and we'll get in touch with our team to get to the bottom of this. The TymeBank Team