SK
Sinegugu K
1 reviews | Active since May 2020
19 Feb 2025, 14:34
Account on hold
My account was placed on hold from last year and I have called the customer support numerous times, I am not getting any help, I have done all that I was told to do but still have not gotten my account back
Helpful (0)
Replies (5)0
Replies (5)
GoTyme Bank | Formerly TymeBank's replyOfficial
19 Feb 2025, 14:51Hi Sinegugu
We're truly sorry to hear that your account is still blocked and understand that this prolonged issue has caused significant inconvenience and stress. We will be in touch via DM to protect your information as your bank we value your safety.
We're truly sorry to hear that your account is still blocked and understand that this prolonged issue has caused significant inconvenience and stress. We will be in touch via DM to protect your information as your bank we value your safety.
GoTyme Bank | Formerly TymeBank's reply19 Feb 2025, 14:51
Official
Hi Sinegugu
We're truly sorry to hear that your account is still blocked and understand that this prolonged issue has caused significant inconvenience and stress. We will be in touch via DM to protect your information as your bank we value your safety.
We're truly sorry to hear that your account is still blocked and understand that this prolonged issue has caused significant inconvenience and stress. We will be in touch via DM to protect your information as your bank we value your safety.
SK
Sinegugu K's updateReviewer Update
19 Feb 2025, 14:53OK I will be waiting
SK
Sinegugu K's update19 Feb 2025, 14:53
Reviewer Update
OK I will be waiting
SK
Sinegugu K's updateReviewer Update
19 Feb 2025, 15:05I do have an app but can't even login it say my account is on hold
SK
Sinegugu K's update19 Feb 2025, 15:05
Reviewer Update
I do have an app but can't even login it say my account is on hold
SK
Sinegugu K's updateReviewer Update
19 Feb 2025, 15:28They just told me to call customer number, which I did
SK
Sinegugu K's update19 Feb 2025, 15:28
Reviewer Update
They just told me to call customer number, which I did
SK
Sinegugu K's updateReviewer Update
19 Feb 2025, 15:56They said they will get back to me on a given date and gave me a reff or case number, after that day passed I called again and they said I should wait for an email which never came back, I was told through an sms that I have to re fica but when I got to a kiosk at Isipingo they said you guys should first remove the hold
SK
Sinegugu K's update19 Feb 2025, 15:56
Reviewer Update
They said they will get back to me on a given date and gave me a reff or case number, after that day passed I called again and they said I should wait for an email which never came back, I was told through an sms that I have to re fica but when I got to a kiosk at Isipingo they said you guys should first remove the hold