TP
Thabo P

1 reviews | Active since Sept 2019

20 Aug 2023, 22:25

Account on Hold

Good Morning Few days ago I have received an sms saying my tyme bank account is on hold following the amount of money that I received which has been reported to be *****ulent money… they requested me to write an affidavit and attach proof of payment of that particular Funds of which I did ..

*High lights* A friend of mine sent me money asking me to buy them crypto because he is using fnb and binance had suspended fnb for instant deposit at that time, I didn’t know anything or suspect ***** because I usually helped him knowing that the money is from his traditional business that he is having ..

been waiting for feedback for days and also they reported my binance account as well.. I’m life is stuck please help because they don’t respond to my emails at all ..

I wrote that review few days ago, TymeBank has not solved my problem yet , Customer service called me but the department that is supposed to help me it’s like the agents don’t work at all, phone rang unanswered more than an hour, also tried calling them on my end but the call is not going through… can’t talk even about the money I’ve spent on airtime so far, it’s a lot.. TymeBank Customer service is a nightmare…. #Their ***** department people are not working at all

My life is stuck as they have reported my binance as well

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply21 Aug 2023, 11:46
Official
Hi Thabo, thank you for reaching out to us and writing to us. Please note that the case has been escalated and our team will get in touch to assist as soon as an agent becomes available.