NM
Nonhlakanipho M
1 reviews | Active since Mar 2024
02 Mar 2024, 14:09
Account on hold
My account has been held from doing transactions a mere R320 which was reported from my other bank account account which is Capitec bank, but it got reviewed and my funds were released from that Capitec bank and now my money in that Tymebank account is still on hold.I have proof of those payments. I just want them to release my money and they can block their account, I don't want to use Tymebank anymore, and what's frustrating is that the money came from my Capitec I called them today they telling me to do affidavit for the R320 I received yesterday like what the hell I am so angry Tymebank is not a good bank how can they hold my account for just a R320
Helpful (0)
Replies (7)0
Replies (7)
GoTyme Bank | Formerly TymeBank's replyOfficial
04 Mar 2024, 10:53Hi Nonhlakanipho, apologies for the inconvenience caused and for that experience. Your details have been escalated to the relevant team who will be in touch with you to assist.
GoTyme Bank | Formerly TymeBank's reply04 Mar 2024, 10:53
Official
Hi Nonhlakanipho, apologies for the inconvenience caused and for that experience. Your details have been escalated to the relevant team who will be in touch with you to assist.
NM
Nonhlakanipho M's updateReviewer Update
04 Mar 2024, 16:56Can this be resolved please because I am receiving grant money for my kids on this account can you imagine if this I not fix I have to make loans this ain't fair
NM
Nonhlakanipho M's update04 Mar 2024, 16:56
Reviewer Update
Can this be resolved please because I am receiving grant money for my kids on this account can you imagine if this I not fix I have to make loans this ain't fair
GoTyme Bank | Formerly TymeBank's replyOfficial
05 Mar 2024, 08:20Noted and we understand the frustration you may be feeling. We've re-escalated your details for urgent assistance.
GoTyme Bank | Formerly TymeBank's reply05 Mar 2024, 08:20
Official
Noted and we understand the frustration you may be feeling. We've re-escalated your details for urgent assistance.
NM
Nonhlakanipho M's updateReviewer Update
06 Mar 2024, 11:25Yes
NM
Nonhlakanipho M's update06 Mar 2024, 11:25
Reviewer Update
Yes
GoTyme Bank | Formerly TymeBank's replyOfficial
07 Mar 2024, 14:04Hi Nonhlakanipho, thank you for the feedback and apologies for the delayed feedback. Please note that we've escalated your details to our team, they will be in touch to assist.
GoTyme Bank | Formerly TymeBank's reply07 Mar 2024, 14:04
Official
Hi Nonhlakanipho, thank you for the feedback and apologies for the delayed feedback. Please note that we've escalated your details to our team, they will be in touch to assist.
NM
Nonhlakanipho M's updateReviewer Update
07 Mar 2024, 23:44Even now the matter is still being escalated to the team since the first of March till now my account is still on hold whilst I sent everything they asked for Tymebank is pure trash I need my money then y'all can keep the bank it's trash and poor service
NM
Nonhlakanipho M's update07 Mar 2024, 23:44
Reviewer Update
Even now the matter is still being escalated to the team since the first of March till now my account is still on hold whilst I sent everything they asked for Tymebank is pure trash I need my money then y'all can keep the bank it's trash and poor service
NM
Nonhlakanipho M's updateReviewer Update
11 Mar 2024, 15:39Wow I am so hurted I trusted Tymebank that it's not like other banks Even now the matter is still being escalated to the team since the first of March till now my account is still on hold whilst I sent everything they asked for Tymebank is pure trash I need my money then y'all can keep the bank it's trash and poor service
NM
Nonhlakanipho M's update11 Mar 2024, 15:39
Reviewer Update
Wow I am so hurted I trusted Tymebank that it's not like other banks Even now the matter is still being escalated to the team since the first of March till now my account is still on hold whilst I sent everything they asked for Tymebank is pure trash I need my money then y'all can keep the bank it's trash and poor service