Account On hold

My account has been on hold since the 2nd of April and I was told to provide an affidavit and proof of funds, i sent the affidavit and the documents proof of account but up until this day my account has not been reopened, it is a real inconvenience since I have a online clothing business and there is money that is in the account that is on hold, I can't supply my customers , some are already complaining, This is really hurting my business