KM
Keatlaretse M

1 reviews | Active since Aug 2024

20 May 2025, 08:21

Account on hold

Good day

My name is Keatlaretse Mokhutshwane *** and my account number *** is being put on debit hold because of the payment i received from the company am working for online called awal music company and i have been getting my weekly payment on this account without any problem. Friday the 16th of May 2025 i received my payment from Awal music company but with different reference that they usually pay me with then tymebank put my account on hold.

Please unhold my account i need to have access to my money please i will share the proof of payment from awal music company to my account and will keep on sending until you open my account this is unfair really. This is the company account number that was used to pay into my bank account *** NEDBANK

0
Replies (9)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 May 2025, 09:21
Official
Hi Keatlaretse,

We're sorry to hear that your account , we have sent an escalation to the ***** team and for protection of your personal detail we will send you a DM.
KM
Keatlaretse M's update20 May 2025, 12:11
Reviewer Update
Yes i did send them
KM
Keatlaretse M's update20 May 2025, 13:45
Reviewer Update
***
KM
Keatlaretse M's update21 May 2025, 12:31
Reviewer Update
Can you please open my account i need to access my funds please you said i should provide a proof of payment of the payment i received on the 16th of May and i did that please unhold my account
KM
Keatlaretse M's update21 May 2025, 13:11
Reviewer Update
But you have been saying that since last week i haven't received any call and my account is still on hold
KM
Keatlaretse M's update21 May 2025, 17:50
Reviewer Update
Can you please unblock my account i did send everything to ***** department please i need to use my account
KM
Keatlaretse M's update22 May 2025, 11:47
Reviewer Update
Why is tymebank still blocked my bank account this is a bad bank i have ever had. This is really unfair why do you close accounts due to payments that was changed reference i was getting paid with the reference Zanele now on the 16 may the reference was not zanele but my name. Can you please open my account please. You don't even have a branch so that when one need help can be assis3
KM
Keatlaretse M's update22 May 2025, 15:45
Reviewer Update
I did send again yesterday affidavit is there can you please check
KM
Keatlaretse M's update22 May 2025, 15:46
Reviewer Update
I did send all documents again yesterday and affidavit it there please take your clients serious