AO
Annelie O
1 reviews | Active since Sept 2022
17 May 2026, 23:28
Account on hold 4 months now
It's been 4 months now my tymebank accounts been on hold!!! 4 months..I've lost customers, thousands of income aswell as customers wanting to be refunded yet I can't as I don't have access to my account??
This is not fair,losing customers, income and penalties building up as customers are taking legal action due to me not able to refund them.
Tymebank just don't care and don't respond. This has dragged too long now..4 months and nothing??
Pls pls pls help me
Helpful (0)
Replies (2)0
Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
18 May 2026, 09:31 Hi Annelie,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
GoTyme Bank | Formerly TymeBank's reply18 May 2026, 09:31
Official
Hi Annelie,
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation has caused. Please note that we are currently investigating the issue, and a member of our team will reach out to you. As we strive to improve our service delivery, we would appreciate the opportunity to contact you directly to discuss your concerns further.
Kind regards,
GoTyme Bank | Formerly TymeBank.
AO
Annelie O's updateReviewer Update
18 May 2026, 09:37This is the standard reply and not resolving anything. I'm years with tymebank and the financial loss I'm experiencing is not going to be reimbursed by you tymebank,how can u put a clients acc on hold for 4 MONTHS??? This is abuse and totally unacceptable. I want this hold lifted today so I can refund my customers and try to safe something of my business that uust don't care about
Tymebank is THE WORST BANK EVER. I would never recommend tymebank to anyone,no customer service no customer care at all.
Tymebank is THE WORST BANK EVER. I would never recommend tymebank to anyone,no customer service no customer care at all.
AO
Annelie O's update18 May 2026, 09:37
Reviewer Update
This is the standard reply and not resolving anything. I'm years with tymebank and the financial loss I'm experiencing is not going to be reimbursed by you tymebank,how can u put a clients acc on hold for 4 MONTHS??? This is abuse and totally unacceptable. I want this hold lifted today so I can refund my customers and try to safe something of my business that uust don't care about
Tymebank is THE WORST BANK EVER. I would never recommend tymebank to anyone,no customer service no customer care at all.
Tymebank is THE WORST BANK EVER. I would never recommend tymebank to anyone,no customer service no customer care at all.