ACCOUNT ON HOLD

Item: GoTyme Bank | Formerly TymeBank
Rating: 1
Author: Vuyelwa D

My account was put on hold since Thursday the 21st of April. I called TymeBank because I saw I couldn't do a transaction but still they said its the person who sent me money that closed my account. When I call the person there is nothing like that. I'm getting paid on Monday and my. Salary goes in there what am I gonna do with my kids because I have to buy them food. Have to pay my car and the consultant didn't seem to care.

Helpful (0)

Replies (3)

GoTyme Bank | Formerly TymeBank's replyOfficial

25 Apr 2022, 15:32

Hi Vuyelwa, we'll look into the issue and get our team to contact you as soon as possible. The TymeBank Team

GoTyme Bank | Formerly TymeBank's reply25 Apr 2022, 15:32

Official

Hi Vuyelwa, we'll look into the issue and get our team to contact you as soon as possible. The TymeBank Team

Vuyelwa D's updateReviewer Update

26 Apr 2022, 10:32

Let me atleast get my salary they can hold that amount in query until they are done. I need to buy food. I worked the whole month but can't have access to my salary my hard earned. I have no one to help me no one what must i say to my kids. No guys really. No petrol to go to work what must i do. If I was famous you would've jumped to help me because I'm a nobody this is how I'm treated.

Vuyelwa D's update26 Apr 2022, 10:32

Reviewer Update

GoTyme Bank | Formerly TymeBank's replyOfficial

26 Apr 2022, 14:34

We're looking into the issue. And we'll give you feedback when we're done investigating.

GoTyme Bank | Formerly TymeBank's reply26 Apr 2022, 14:34

Official

We're looking into the issue. And we'll give you feedback when we're done investigating.