ZK
Zachary K
1 reviews | Active since Sept 2022
27 Sept 2022, 14:40
Account on debit hold - No one can resolve immediately. BS
Account on debit hold. Can't be resolved immediately? *** why ask me to call a call centre and they can't do **** about it???????? Empower your people to do **** about it then. Or just do not put holds on account FFS. On top of so many other **** issues that a person experience with tymebank, 3 years of ****ing wasted time.
Done with this bank.
Helpful (0)
Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
27 Sept 2022, 15:56Hi Zachary, we're terribly sorry for that experience and for the inconvenience caused. We've escalated your details to our ***** department, they will be in touch to assist and advise further.
GoTyme Bank | Formerly TymeBank's reply27 Sept 2022, 15:56
Official
Hi Zachary, we're terribly sorry for that experience and for the inconvenience caused. We've escalated your details to our ***** department, they will be in touch to assist and advise further.
ZK
Zachary K's updateReviewer Update
27 Sept 2022, 16:30This was meant to be resolved an hour ago, but it's still not resolved. You automatically hold accounts but cannot automatically take the hold off? Make it make sense please?
Also, will Tymebank pay any fees incurred from bounced debit orders? and reactivation fees?
Put solutions in place to stop this from happening please for future customers. Just waiting for this lock to come off and moving over to a new bank.
Tymebank has no edge anymore. Move back to your ABSA, FNB or Standard Banks, at least you can walk into a branch and get your things resolved almost immediately. Tymebank you use your own airtime to call a bank, wait in a queue, to get escalated.
WHY NOT THEN LINK ME TO A DAMN FORM TO FILL THAT COULD HAVE DONE THE EXACT SAME THING AND NOT HAVE ME WASTE TIME TRYING TO CALL!!!!!!!!!!!!!!!!!!!!!!
Also, will Tymebank pay any fees incurred from bounced debit orders? and reactivation fees?
Put solutions in place to stop this from happening please for future customers. Just waiting for this lock to come off and moving over to a new bank.
Tymebank has no edge anymore. Move back to your ABSA, FNB or Standard Banks, at least you can walk into a branch and get your things resolved almost immediately. Tymebank you use your own airtime to call a bank, wait in a queue, to get escalated.
WHY NOT THEN LINK ME TO A DAMN FORM TO FILL THAT COULD HAVE DONE THE EXACT SAME THING AND NOT HAVE ME WASTE TIME TRYING TO CALL!!!!!!!!!!!!!!!!!!!!!!
ZK
Zachary K's update27 Sept 2022, 16:30
Reviewer Update
This was meant to be resolved an hour ago, but it's still not resolved. You automatically hold accounts but cannot automatically take the hold off? Make it make sense please?
Also, will Tymebank pay any fees incurred from bounced debit orders? and reactivation fees?
Put solutions in place to stop this from happening please for future customers. Just waiting for this lock to come off and moving over to a new bank.
Tymebank has no edge anymore. Move back to your ABSA, FNB or Standard Banks, at least you can walk into a branch and get your things resolved almost immediately. Tymebank you use your own airtime to call a bank, wait in a queue, to get escalated.
WHY NOT THEN LINK ME TO A DAMN FORM TO FILL THAT COULD HAVE DONE THE EXACT SAME THING AND NOT HAVE ME WASTE TIME TRYING TO CALL!!!!!!!!!!!!!!!!!!!!!!
Also, will Tymebank pay any fees incurred from bounced debit orders? and reactivation fees?
Put solutions in place to stop this from happening please for future customers. Just waiting for this lock to come off and moving over to a new bank.
Tymebank has no edge anymore. Move back to your ABSA, FNB or Standard Banks, at least you can walk into a branch and get your things resolved almost immediately. Tymebank you use your own airtime to call a bank, wait in a queue, to get escalated.
WHY NOT THEN LINK ME TO A DAMN FORM TO FILL THAT COULD HAVE DONE THE EXACT SAME THING AND NOT HAVE ME WASTE TIME TRYING TO CALL!!!!!!!!!!!!!!!!!!!!!!
GoTyme Bank | Formerly TymeBank's replyOfficial
28 Sept 2022, 13:57we're terribly sorry for that experience and for the inconvenience caused.
GoTyme Bank | Formerly TymeBank's reply28 Sept 2022, 13:57
Official
we're terribly sorry for that experience and for the inconvenience caused.