M
Martha

1 reviews | Active since Sept 2023

29 Aug 2024, 08:46

Account being hacke

End of June my bank account was hacked an my money was ******. I phoned the anti ***** unit of the bank and told them what happened. The pady told me that they stopped my card and will investigate. After five (5) days I phoned them again, the guy told me that they are waiting for another bank. I told them that they opened a business account in my name and depoited the money they stole from me into that account. He then said I must go to the police station and get an affidavid that my account was hacked and I must email the affidavid to them, I did that also. The bank send me a statement of the business account they opened in my name without my knowledge. I send that statement to the anti ***** unit so that they can see my money is in that account. Until now I didn't hear anything from them or what they are going to do about the money I lost.

I still haven't opened a bank account as I am scared that will happen again.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Aug 2024, 18:47
Official
Hi Martha, thanks for getting in touch. We apologize for any inconvenience caused. This has been escalated to assist and our team will assign an agent to assist you as quickly as possible. Please make sure your phone is next to you. The TymeBank Team