SD
Stephen D

1 reviews | Active since May 2020

30 Jan 2023, 09:27

Account and profile on hold after 1 day. Even though it was approved!

Opened an account online, it got approved. Tried to take a selfie for the verification process but after many retries and blurred images it failed but now my account is on hold. For what?? Even the online profile is on hold!

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Replies (3)
SD
Stephen D's update01 Feb 2023, 19:42
Reviewer Update
That's not what I was told over the phone by one of your consultants. I was told to get a PR number from the SAFPS which I have done and I emailed it to your KYC department!
SD
Stephen D's update03 Feb 2023, 15:51
Reviewer Update
I am still waiting for feedback regarding this!
SD
Stephen D's update08 Apr 2023, 12:04
Reviewer Update
I am still waiting for feedback regarding this!