Abuse and harassment by Tyme Bank

Deposited R2000 at Pick n Pay Equestria, Pretoria at a till point. The cashier processed the transaction and took the money. Next thing after a couple of day I get a call from Tyme bank and Pick n Pay about not giving the cashier money. Subsequently my bank account was blocked and could not access my money. Upon proving them with all documents needed it was unblocked and I could use my account. Today my wife sent me petrol money and when I try to withdraw the account has been blocked again for the same reason. Now I’m destitute and the customer service agent says she will revert back to me after a few hours.

This experience has been extremely frustrating and inconvenient for me, as I have had to go through the trouble of providing evidence and dealing with the issue multiple times. It is unacceptable that my account was blocked without proper investigation, and that my access to my own money was restricted. This kind of mishandling by the bank and Pick n Pay is not only a major inconvenience, but it also raises concerns about the security and reliability of these institutions. I hope that this issue can be resolved promptly and that future incidents like this can be avoided.