RJ
Robert J

1 reviews | Active since Sept 2017

28 Dec 2022, 14:54

A waist of Tyme...... Bank

So for the second day in a row, I am being told by TymeBank that I have not answered the questions correctly..... Hmmmmm... Now I wonder, if you would like to be screamed at by the service assistant Jolandi at ***, please feel free to do so as she is still unable to assist you in any case and not willing to either. This is the level of service you can expect when you open an account with TymeBank. Then, when you phone back with the error code Jolandi screamed at you, you should have, all they are still able to tell you is to phone back in 24 hour as they still cannot assit...... You tried one to many times to get the so called error code that starts with 04..... Do you which to sit and watch paint dry.... This would be the level of assistance you can expect. I mean, 3 hours later, they are still phoning me back because they will find out WHICH so called question, I answered incorrectly.... I am NOT married, I do NOT have a Hirsh account, yet I have answered the questions incorrectly, but they will find out and phone me back...... Tring tring TymeBank no ring ring.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Dec 2022, 12:06
Official
Hi Robert, did you get a case number for the incident? The TymeBank Team