DP
Dammon P

1 reviews | Active since Oct 2022

24 Oct 2022, 12:29

..

Had a ***** case with a person that uses tyme bank. I called them and advised them about the problem. They then blocked the ******** account , they asked me for all documentation which I provided even a Cas number from saps.. Its been 3 weeks and I have no feedback from them.. ******* even messaged me saying that her account is still active

0
Replies (6)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply24 Oct 2022, 12:48
Official
Hi ****on, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply24 Oct 2022, 13:01
Official
 did you get a case number for the incident? 
DP
Dammon P's update24 Oct 2022, 13:06
Reviewer Update
***..that is all I got from email
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply24 Oct 2022, 13:15
Official
Did you report the matter to our customer care support.
DP
Dammon P's update24 Oct 2022, 13:22
Reviewer Update
If you read my previous reply.. You will see that I already answered this question.. Like my reason for this post
. You guys aren't helpful in anyway
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Oct 2022, 12:12
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team