FM
Fatima M
1 reviews | Active since Jun 2025
24 Jun 2025, 08:30
1
I opened an acc with this this bank and 2024 November did not start using them until May.
Money went missing in my account I escalated they sad I received some codes how do I know that’s part of this company’s security… money was taken from my bank acc the investigation I was advised will take 5 working days yesterday for an incident that happened Friday due to ***** an advisor called me and sad my refund is declined and no follow up email with explanation or Empathy from this people worse decision ever joining them @thymebank I want my money before I take this further and your service is horrible
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Replies (3)0
Replies (3)
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Jun 2025, 08:34Hi Fatima,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply24 Jun 2025, 08:34
Official
Hi Fatima,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
FM
Fatima M's updateReviewer Update
24 Jun 2025, 09:39I want my money please and your customer service is bad your money is not in safe hands with this company
FM
Fatima M's update24 Jun 2025, 09:39
Reviewer Update
I want my money please and your customer service is bad your money is not in safe hands with this company
FM
Fatima M's updateReviewer Update
25 Jun 2025, 14:42Can someone from this company call me please no one answers the phone and agencies are talking to colleagues while on the call with u than hang up waste mistake and ever can someone call me please thanks
FM
Fatima M's update25 Jun 2025, 14:42
Reviewer Update
Can someone from this company call me please no one answers the phone and agencies are talking to colleagues while on the call with u than hang up waste mistake and ever can someone call me please thanks