Good morning I did m...

Good morning I did my 2 pots claim on the 6th of June i have been calling since I am going to week 5 and the callcenter has been saying it's processing I will like to open up a complaint or escalation as it has taken longer than the required time and no one seems to care or take action because when I call it's stories after stories My contact number is ***/ *** please look into this urgently