Two pot claim
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
Two pot claim
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
2|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCS
Chriselda S
1 reviews | Active since Jan 2023
12 Aug 2026, 21:24
Extremely disappointed with the service received from Sanlam
Extremely disappointed with the service received from Sanlam regarding my Two-Pot Retirement withdrawal. I was provided with written confirmation that my withdrawal would be completed by 30 July 2026. That date has come and gone, and despite numerous follow-ups, I am still waiting for payment. Sanlam has acknowledged that the delay was caused by an internal error on their side and that manual intervention was required. Since then, I have received multiple promises that the issue would be resolved "today" or "tomorrow", yet no payment has been made and no clear ETA can be provided. To make matters worse, a manager promised to contact me with an update but never did. As a customer, I find it unacceptable that I have to continuously chase updates while receiving conflicting information. I have retained all email and WhatsApp correspondence confirming the original completion date, the internal error, and the various assurances provided. I expected better communication, accountability, and service from a company of Sanlam's reputation.
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Chriselda S
1 reviews | Active since Jan 2023
12 Aug 2026, 21:24
Extremely disappointed with the service received from Sanlam
Extremely disappointed with the service received from Sanlam regarding my Two-Pot Retirement withdrawal. I was provided with written confirmation that my withdrawal would be completed by 30 July 2026. That date has come and gone, and despite numerous follow-ups, I am still waiting for payment. Sanlam has acknowledged that the delay was caused by an internal error on their side and that manual intervention was required. Since then, I have received multiple promises that the issue would be resolved "today" or "tomorrow", yet no payment has been made and no clear ETA can be provided. To make matters worse, a manager promised to contact me with an update but never did. As a customer, I find it unacceptable that I have to continuously chase updates while receiving conflicting information. I have retained all email and WhatsApp correspondence confirming the original completion date, the internal error, and the various assurances provided. I expected better communication, accountability, and service from a company of Sanlam's reputation.
0
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RB
Richard B
1 reviews | Active since Jan 2026
11 Mar 2026, 15:05
2 pot clame
I app**** for a withdrawal from my 2 pot on the 28 Feb it's been 11 days without received my money sars did there part it says the money will reflect in your account after 3 working days with sars tax confirmation it's day 3 now and still nothing and if you call you are on the line forever and then everytime they come with a new story they must stick to there promis
Helpful (0)
|Replies (0)RB
Richard B
1 reviews | Active since Jan 2026
11 Mar 2026, 15:05
2 pot clame
I app**** for a withdrawal from my 2 pot on the 28 Feb it's been 11 days without received my money sars did there part it says the money will reflect in your account after 3 working days with sars tax confirmation it's day 3 now and still nothing and if you call you are on the line forever and then everytime they come with a new story they must stick to there promis
0
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