YEAR ON YEAR TWO MOUTAIN WOES!!!!
AGAIN AND AGAIN AND AGAIN...SAME STEP YEAR ON YEAR..
I think i must really be given compensation for my time and energy that i spent on Two mountains year on year. Please firstly revisit my history with two mountains and the hustle that its given me. I really think i have spent far too much time and money with two mountains. Year on year i have to be the one calling them and checking my policies are still in tact as this is a norm for me.
2023-they changed my policy without my knowledge To Hollard as an underwriter. 2024-i called to check and told me my policy has lapsed with no notification none whatso ever(was reinstated and back to normal) 2025- i call and check and they tell me my policy has lapsed, i always ask the same question did you try call notify me as per contract. NO
CAN someone who has proper customer experience knowledge be assigned to intervene or i will definitely loose it .
Thank you for reaching out to us. We acknowledge receipt of your review and sincerely apologize for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards,
Two Mountains Complaints Department
Thank you for reaching out to us. We acknowledge receipt of your review and sincerely apologize for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards,
Two Mountains Complaints Department