XM
Xoliswa M
1 reviews | Active since Jul 2013
15 Apr 2026, 08:02
Unprofessional comduct and lack of response
Two months later still no feedback or response. My mother submitted a claim in February but to date no response. Follow up calls have not been honoured either.
The last response was the person dealing with the matter is a student and might be at school....imagine!
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Two Mountains's replyOfficial
15 Apr 2026, 11:43 Dear Xoliswa Matele,
We are pleased to inform you that your complaint, TMU005236, has been fully reviewed and resolved. Detailed feedback and actions taken have been communicated to you.
Should you require any further clarification or assistance, please do not hesitate to contact the Complaints Department.
Thank you for giving us the opportunity to address this matter.
Kind regards,
Two Mountains Complaints Department
We are pleased to inform you that your complaint, TMU005236, has been fully reviewed and resolved. Detailed feedback and actions taken have been communicated to you.
Should you require any further clarification or assistance, please do not hesitate to contact the Complaints Department.
Thank you for giving us the opportunity to address this matter.
Kind regards,
Two Mountains Complaints Department
Two Mountains's reply15 Apr 2026, 11:43
Official
Dear Xoliswa Matele,
We are pleased to inform you that your complaint, TMU005236, has been fully reviewed and resolved. Detailed feedback and actions taken have been communicated to you.
Should you require any further clarification or assistance, please do not hesitate to contact the Complaints Department.
Thank you for giving us the opportunity to address this matter.
Kind regards,
Two Mountains Complaints Department
We are pleased to inform you that your complaint, TMU005236, has been fully reviewed and resolved. Detailed feedback and actions taken have been communicated to you.
Should you require any further clarification or assistance, please do not hesitate to contact the Complaints Department.
Thank you for giving us the opportunity to address this matter.
Kind regards,
Two Mountains Complaints Department