LS
Lerato S
1 reviews | Active since Jan 2024
16 Jan 2024, 16:00
UNPROCESSED CLAIM!!!
I have submitted a claim on the 19th Dec 2023 till today the claim has been paid. Its very sad because the main reason of this policy was to assist in funeral arrangements. I had made several follow up calls however they always say the claim is in progress. I wish I saw the reviews prior to signing up. This is the most difficult painful journey ever considering that I took a credit card to help with funeral arrangements hoping to pay it off using the funds. Please do not sign up for this policy, its a ****!!!
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Replies (2)LS
Lerato S's updateReviewer Update
16 Jan 2024, 16:02 I have submitted a claim on the 19th Dec 2023 till today the claim has *NOT* been paid
LS
Lerato S's update16 Jan 2024, 16:02
Reviewer Update
I have submitted a claim on the 19th Dec 2023 till today the claim has *NOT* been paid
Two Mountains's replyOfficial
16 Jan 2024, 16:33Good day Lerato,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We will contact you within 1 business day.
Kind Regards,
Complaint Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We will contact you within 1 business day.
Kind Regards,
Complaint Team
Two Mountains's reply16 Jan 2024, 16:33
Official
Good day Lerato,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We will contact you within 1 business day.
Kind Regards,
Complaint Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We will contact you within 1 business day.
Kind Regards,
Complaint Team