SN
Sheron N

1 reviews | Active since Aug 2023

08 Aug 2023, 08:41

Unpaid Claim

@TwoMountains, I'm led to believe that this company is *****ulently deducting monthly premiums from unsuspecting members while they know very well that they are bankrupt. They are unable to pay long overdue funeral claims,Submitted my claim on the 8th of June for my late Husband, been told will be paid , still waiting , they lie and Im sick and tired of this. No dignity at all @ TwoMountains. Widows are sent from pillar to post as if we are begging for favours. Apart from the customer service call centre agents, NO ONE is prepared to take accountability and do their job

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Replies (1)
Two Mountains
Two Mountains's reply23 Aug 2023, 08:24
Official
Good day Sheron Nndwa,

Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention.  You will hear from us within 7 to 10 working days.

Kind Regards,
Complaints Team