KJ
Koketso J

1 reviews | Active since Aug 2015

07 Oct 2022, 14:53

Two Mountains Incompitent DO NOT JOIN THEM!!!!!!!

I really thought this company was great till my father in Law passed away. I had to make loans so I could help get him a dignified funeral as I was told I will be paid within 7 days. I have since logged a claim with them from the 13th September till now 07 October and I have not received anything from them. I called their office almost everyday after holding the phone for 45min on each and every call made only to be told its approved but waitng for the finance team. On the 5th October I then deciced to go to their HO in Midrand, All I was told was I would get the funds before end of the week. Guess what still nothing. If you join them join at your own rift there is 0% service there. Its times like this one starts thinking of adding Lawyers.

0
Replies (1)
Two Mountains
Two Mountains's reply17 Oct 2022, 08:30
Official
Good day Koketso John

Please accept our condolences to you and family for the loss of your father in-law. We sincerely apologize for the inconvenience caused. We are working on the matter. 

Regards
Complaints Team 

Best regards,