KS
Kholofelo S
1 reviews | Active since Sept 2017
20 Jun 2023, 20:19
Two mountains incompetence
We logged a claim 5th June to date no payment for grocery. The things we wer promised came short. No screening . No tent sides that had *****s.chair missing..we didn't get the bottles of water n juice In full ....bad service is not word to use ...thy don't treat customers fairly..people trusted your company to deliver n you failed n worse part the management is same *********** as the company they promise feedback an never give it ..this company must close down Klaas...Germiston branch will tell you thy will follow up everyday..
Helpful (0)
Replies (3)0
Replies (3)Two Mountains's replyOfficial
21 Jun 2023, 17:03 Good day Kholofelo Sebola,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Kind Regards,
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Kind Regards,
Complaints Team
Best regards,
Two Mountains's reply21 Jun 2023, 17:03
Official
Good day Kholofelo Sebola,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Kind Regards,
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.
Kind Regards,
Complaints Team
Best regards,
KS
Kholofelo S's updateReviewer Update
05 Jul 2023, 19:33TMU00877 to this day am still waiting for responds . I will be taking this further to the ombudsman this is disturbing an on top of that you have a nerve to debit the installment withou paying me what is due to me ...you need to refund that money back... the service is pathetic at each department at this point ...no help ... no remorse. No sympathy...why are you still operating ..
KS
Kholofelo S's update05 Jul 2023, 19:33
Reviewer Update
TMU00877 to this day am still waiting for responds . I will be taking this further to the ombudsman this is disturbing an on top of that you have a nerve to debit the installment withou paying me what is due to me ...you need to refund that money back... the service is pathetic at each department at this point ...no help ... no remorse. No sympathy...why are you still operating ..
Two Mountains's replyOfficial
06 Jul 2023, 11:43Good day Kholofelo Sebola,
Thank you for your response. We sincerely apologise for the inconvenience caused.
The matter is receiving attention.
Regards,
Complaints Team
Thank you for your response. We sincerely apologise for the inconvenience caused.
The matter is receiving attention.
Regards,
Complaints Team
Best regards,
Two Mountains's reply06 Jul 2023, 11:43
Official
Good day Kholofelo Sebola,
Thank you for your response. We sincerely apologise for the inconvenience caused.
The matter is receiving attention.
Regards,
Complaints Team
Thank you for your response. We sincerely apologise for the inconvenience caused.
The matter is receiving attention.
Regards,
Complaints Team
Best regards,
