RW
Ruben W

1 reviews | Active since Feb 2025

25 Mar 2025, 09:43

Two Mountains Financial Services (*****ulent services )

in january as an underwriter of clientele together with clientele sent out agents to go seek new work. as it was they came knockings at my door for all the wrong reasons in this i must say that clientele corrected their mistake but now two mountains who was the first toe respond and making all kinds of promises have had the guts to not only promised my money back but also deduct another payment for a policy i never agreed to in the first place Two Mountains Financial Services is a big ***** and the sooner clientele would sever all ties with them the better

0
Replies (5)
Two Mountains
Two Mountains's reply25 Mar 2025, 10:02
Official
 Good day Ruben Wolstenholme
  Thank you for reaching out to us. We acknowledge receipt of your review and sincerely apologize for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. 

 
Kind regards, 
Two Mountains Complaints Department 
 

Best regards,

RW
Ruben W's update25 Mar 2025, 10:18
Reviewer Update
its been a long awaited promise of your department and since then nothing has been set right this latest action of your company, if not rectify within this week i will take my call recordings and all mails and lay a formal complain
Two Mountains
Two Mountains's reply25 Mar 2025, 14:50
Official
 Good day Ruben Wolstenholme 

Thank you for the reply, the matter is receiving attention.

 Kind regards, 
Two Mountains Complaints Department 

Best regards,

RW
Ruben W's update25 Mar 2025, 15:01
Reviewer Update
its kind of worrying the fact that your complaints doesn't get sorted and the mere fact that you promised me payment but directly thereafter deduct another fee scares me like crazy please stop with the automate replies and start working on this asap
Two Mountains
Two Mountains's reply27 Mar 2025, 16:02
Official
 Good day Ruben Wolstenholme 

We sincerely apologize for the inconvenience caused. Your case is receiving attention. 

 Kind regards, 
Two Mountains Complaints Department 

Best regards,