SK
Seakgamotho K

1 reviews | Active since Mar 2022

03 Jan 2024, 13:48

Two mountains another lie/****/delivery failure

It is me again, on hehalf of my Mom. The poor lady had to travel from Mamelodi in public transportation to your Midtand offices. And there is still no help after speaking to Sabelo, the "Claims manager" - she got to the offices and spoke to Phindile Zitha that I spoke to yesterday.

She promised the funds will be paid by COB yesterday, but Two Mountains being Two Mountains. It was another lie, can't really say I am surprised. There is an alternative number ***) that is not answered.

Guys from Two mountains, please contact my Mom urgently before COB today, and ensure that her pending funds are fully paid. The Ombudsman office are always open to the you know?

0
Replies (1)
Two Mountains
Two Mountains's reply05 Jan 2024, 09:08
Official
Good morning Seakgamotho Kupa,

Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. 
The matter is receiving attention. We will contact the client shortly. 

Kind Regards,
Complaints Team

Best regards,