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Pee M

1 reviews | Active since Feb 2021

27 Mar 2023, 13:41

Two Mountains

We have since waited for grocery benefits for my mom's funeral who was buried in January and have still not recieved to date. Evrytime we visit the branch it's always stories and no payments are made.

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Replies (3)
Two Mountains
Two Mountains's reply28 Mar 2023, 11:15
Official
Good day Pee Mathibe

Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us within 7 to 10 working days.

Kind Regards,
Complaints Team
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Pee M's update30 Mar 2023, 09:00
Reviewer Update
Recieved your call and you have since promised that I would receive the money same day and I stil haven't recieved anything. When I call my calls are dropped, what does one have to do to get their benefits from two mountains honestly coz wow this is super stressing.
Two Mountains
Two Mountains's reply11 Apr 2023, 09:03
Official
Good day Pee Mathibe

Thank you for reaching out to us. We sincerely apologise for the inconvenience caused.
We are prioritizing your claim. You will hear from us soon.

Kind Regards
Complaints Team