Two Mountain

Utterly disappointed and frustrated with the way my claim is being handled. I put in a claim for a cash benefit on the 26th of August after my sister passed away. On the 29th of August they confirmed that my claim will go assessment but until today the 6th of September there's still no cash pay out. I've been constantly calling them but I've been told that cash claims that are above R15 000 have to be investigated because of too many ********** claims. My frustration is that they don't even bother to contact you and give you an update, it's been over a week now but still nothing. Join this insurance and get disappointed and don't even get an opportunity to grieve for your loved one