SJ
Shu-aib Jones
1 reviews | Active since Aug 2024
20 Mar 2025, 12:32
This company is a ****.
I can not stress out enough what a terrible experience I've had with two mountains ,they are ****mers standing on corners taking your details and every month deducting money from my account,i had a guy that promoted free vouchers took down my details i insisted that i am a muslim and i do not do funeral policies i told him so nicely that im not interested yet came month end and i saw money being deducted from my account and up till this day im waiting for my refund its been two months and im still waiting,do not trust this company. They will **** you,do not even speak to their workers they are ultimately rude it is an ongoing process that will never be dealt with.
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Replies (1)Two Mountains's replyOfficial
20 Mar 2025, 15:49 Good day Shu-aib Jones
Thank you for reaching out to us. We acknowledge receipt of your review and sincerely apologize for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards,
Two Mountains Complaints Department
Thank you for reaching out to us. We acknowledge receipt of your review and sincerely apologize for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards,
Two Mountains Complaints Department
Two Mountains's reply20 Mar 2025, 15:49
Official
Good day Shu-aib Jones
Thank you for reaching out to us. We acknowledge receipt of your review and sincerely apologize for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards,
Two Mountains Complaints Department
Thank you for reaching out to us. We acknowledge receipt of your review and sincerely apologize for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards,
Two Mountains Complaints Department
