Service

On the 24th of January 2022,I lost a loved one, and as a member of two mountains funeral services I expected my claim to be paid on time but unfortunately it took over a week,so I went to polokwane branch to enquire about my claim,where I got assisted by Phethego Ramatlho at Polokwane branch.She kept on checking on me time and again and assured me that it was just a technical error and all will go well even though I was not so friendly with her. I also took out all my frustration on two mountains consultant Calvin Mehlape because he is the one who helped me join so because I was angry I blamed him for recruiting me… I further laid a complain on hello Peter because the claim was taking too long. I would like to applaud and appreciate Phethego and calvin for their great service. I finally received my claim and I would like to apologise to them as they were very good and remained calm and professional.They continued to serve with a smile and trusted in the company that they work for,and because of that I am proud to say that I am very happy with the service I got,I love two mountains and I will continue being a member of two mountains forever….HALALA TWO MOUNTAINS HALALA