SP
Sindisiwe P
1 reviews | Active since Dec 2022
29 Dec 2022, 16:04
Premium increases
I have policy with tow mountain that i have been paying for year's, i was paying the premium of R345 as per our agreement for my family. They said its doesn't matter how old is the person. Now my premium have increased from R345 to R745 and noe the are charging per person's age which was not the agreement on my documents when i took the policy.
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Two Mountains's replyOfficial
06 Jan 2023, 11:18Good day Sindisiwe Phewa
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention.
Regards
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention.
Regards
Complaints Team
Two Mountains's reply06 Jan 2023, 11:18
Official
Good day Sindisiwe Phewa
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention.
Regards
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention.
Regards
Complaints Team