Poor service at two mountains #********

Poor service at two mountains #********

I have made a claim at two mountains around 15th February 2023 even today I'm still waiting for payout, I received only the airtime . I've been calling them and the response I get from them is that they have sent the claims department an email they will came back to me. Seems like their consultants are trained to say the same thing "to lie to us" On the other hand their premium increased from R380 to R1160 without information me and they are quick to deduct the money from our accounts but they fail to pay for services that we are paying for.