dS
daphney S
1 reviews | Active since Aug 2012
21 Aug 2026, 07:35
No service
Why do i receive sms that my policy is about to lapse when my account is up to date? Even your customer service is EXTREMELY POOR and YOUR SOCIAL MEDIA PEOPLE ARE JUST USELESS no help at all! I regret
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Two Mountains's replyOfficial
21 Aug 2026, 08:38Dear Daphney Serumula,
We hereby acknowledge receipt of your complaint submitted to our department, TMU007629.
Our team will review the details thoroughly and provide updates on the progress of your complaint in due course. Should you have additional information to submit, kindly forward it at your earliest convenience.
Thank you for bringing this matter to our attention.
Kind regards,
Two mountains’ Complaints Department
We hereby acknowledge receipt of your complaint submitted to our department, TMU007629.
Our team will review the details thoroughly and provide updates on the progress of your complaint in due course. Should you have additional information to submit, kindly forward it at your earliest convenience.
Thank you for bringing this matter to our attention.
Kind regards,
Two mountains’ Complaints Department
Two Mountains's reply21 Aug 2026, 08:38
Official
Dear Daphney Serumula,
We hereby acknowledge receipt of your complaint submitted to our department, TMU007629.
Our team will review the details thoroughly and provide updates on the progress of your complaint in due course. Should you have additional information to submit, kindly forward it at your earliest convenience.
Thank you for bringing this matter to our attention.
Kind regards,
Two mountains’ Complaints Department
We hereby acknowledge receipt of your complaint submitted to our department, TMU007629.
Our team will review the details thoroughly and provide updates on the progress of your complaint in due course. Should you have additional information to submit, kindly forward it at your earliest convenience.
Thank you for bringing this matter to our attention.
Kind regards,
Two mountains’ Complaints Department