NL
Nonsy L

1 reviews | Active since Nov 2022

08 Feb 2024, 12:09

Mrs Buthelezi

I m so disappointed and angry at the same time . I v laid a claim on the 23 January for my mother in law . There no 48hours thing ,I have submitted the required documents the only thing I have received from them is airtime they are taking me from pillar to post . Last person I spoke with his name is Freedom requesting all details of my in laws...telling me is part of assessment he is calling from Foreisic. Till today no one is updating nor processing the claim. At help desk of complains they told me the claim is approved but why can't I receive it on my account? I never expected this drama from Two Mountains

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Replies (1)
Two Mountains
Two Mountains's reply08 Feb 2024, 12:40
Official
Good morning  Nonsy Lester,

Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We will contact you within 1 business day.

Kind Regards,
Complaint Team 

Best regards,