****mers!!!

Two Mountains or should a say ****mers.

Im writing to express extreme outrage and disappointed regarding your company's handling of my aunt's body after her passing .Despite our explicit instructions to take the body to our chosen mortuary,your stuff collected the body from the hospital and held it at your premises and again we advised we will be taking her body back home.When we arrived,we were shocked to be told to pay +-R9800,an exorbitant fee considering the short time the body was with you ,it was only about 4 hours. It is appalling that you would take advantage of a grieving family in this manner,especially since the instruction to collect the body came from your client, the deceased's husband. Your staff member's laughter when questioned about the husband's coverage was callous and unprofessional.It's clear your intention was to **** us,and your lace of empathy and sympathy during this difficult time is unacceptable.

The fact that you **** about the husband's coverage is a serious breach of trust and a clear indication of your company's unprofessional conduct. We paid the demanded amount under duress ,and im escalating this matter to the FFSA,the Ombudsman, and other relevant authorities. I'll also be sharing our experience on all social media platforms to warn other about your ********* practices. This happened at your branch in Bushbuckridge on the 30th of March 2026 and the deceased names is Miss Smama Patience Mashele.

I can be contacted on ***