****mers

How can a claim being not processed simply because i have submitted an old ID book instead of a smartcard..? Who told Two Mountains that the old ID book was declared invalid in South Africa ? Why do they have too much stories when they have to pay their clients because we pay the premium nice to them...? Why are not getting any communication or feed back from them..? Or at least a miss call.. since the 16/08/2023 till today no reply. I was told that they pay within 48hrs when i lodge a claim but its running towards a month now. Two Mountains are you ****ING PEOPLE IN MZANSI? WHY do i have to make loans to bury someone i love where else i have a policy with you..? Why do you ask me for all the documents of my late uncle if you know very well that you are not going to do anything about them??? Why Two Mountains is playing with our emotion like that? Kungani nizenza abantu abasiza imindeni ngesikhathi sobunzima kanti **** kahle kamhlophe ukuthi nizoyenza isimo sibenzima ngaphezulu kwalokho na??? Yini ukukhohlakala okungaka noma yindlela enihambisa ishishini lenu ngakhona..?