NM
Nana M
1 reviews | Active since Mar 2019
27 Jan 2023, 10:08
Incorrect debit
Two mountain is a scan, they have been debiting incorrect amount from my account in December 2022 and January 2023. They were supposed to debit R243.11 but R523.11 was debited. This is crazy and I didn't agree to such amount. This is so unfair!!!!!!I will cancel this nonsense Two Mountains
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Replies (2)
Two Mountains's replyOfficial
30 Jan 2023, 08:39Good morning Nana Cecilia Mlangeni
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards
Complaints Team
Two Mountains's reply30 Jan 2023, 08:39
Official
Good morning Nana Cecilia Mlangeni
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. The matter is receiving attention. You will hear from us within 7 to 10 working days.
Regards
Complaints Team
NM
Nana M's updateReviewer Update
20 Feb 2023, 16:01I think I'm having a different calendar because the one that I have the 10 days has passed and no response received. I wish people notice that Two mountains is a ****.
NM
Nana M's update20 Feb 2023, 16:01
Reviewer Update
I think I'm having a different calendar because the one that I have the 10 days has passed and no response received. I wish people notice that Two mountains is a ****.