JB
Justice B

1 reviews | Active since Mar 2014

06 Oct 2021, 11:08

Improper decision

I have been a client for Two Mountains for many years, I joined the policy to them, from some months back I have been receiving SMS that says my policy is moved to Hollard, I have never joined policy with Hollard, I sent a message to Two mountains to express my unhappiness, they promised that one of their consultants will contact me but until today they never called me. I told them that I am not going to accept to be moved to Hollard while I joined two mountains. If they don't want to listen to my concern then they will have to pay me back all the premiums that I paid to them then I will look for another funeral policy.

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Replies (1)
Two Mountains
Two Mountains's reply07 Oct 2021, 15:13
Official
HI, the relationship between Hollard and Two Mountains has ended, as Two Mountains has obtained their own Micro-insurance license recently.  

Effective 1st of June 2021 all-new Two Mountains policies will be underwritten by Two Mountains Underwriters. There will be No waiting period if you take up a new Two Mountains policy, provided you are currently insured, and your policy is up to date.  

Best regards,