1 reviews | Active since Jun 2017

24 Feb 2023, 14:34

HELLL NO TWO MOUNTAINS HELLL NOOO

I have used Two mountains for the longest of times since 2021 i had an ongoing issue where Two mountains did not bother to take through its client through their changes of changing an underwriter, since then i have had woes with TWO MOUNTAINS. I had to literally call and call and email and email to get my policy back with them in 2021 as if i was a new client ---now post 2023 i did not pay for 2 months and i called them again trying to reinstate my policy they just s****ped that out saying NO, does history of someone not count when they double billed me and gave me hustle did i not be calm with them. They now want me to take a policy and pay for all individuals HELLLLL NOOOOOOOOOOOO...i have paid and paid and paid and now you want to just delete my history like that in these hard trying times ...

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Replies (1)
Two Mountains
Two Mountains's reply28 Feb 2023, 07:05
Official
Good day Mampiti Mpele

Thank you for reaching out to us. We sincerely apologize for the inconvenience caused.
The matter is receiving attention. You will hear from us with 7 to 10 working days.

Kind Regards,
Complaints Team

Best regards,