FUNERAL CLAIM NOT PAID OUT AFTER 5 DAYS OF WAITING

I AM APPALLED AND DISGUSTED BY THE UTTERLY INCOMPTENT AND UNPROFESSIONAL HANDLING OF MY LATE UNCLE'S INSURANCE CLAIM. DESPITE MY REPEATED EFFORT TO COOPERATE AND PROVIDE NECESSARY DOCUMENTATION, YOUR COMPANY HAS DISGREGARD FOR MY FAMILY'S NEEDS DURING AN ALREADY TRAUMATIC TIME. THE CLAIM WAS APPERANTLY PROCESSED ON FRIDAY THE FUNERAL WAS SUPPOSED TO BE ON SUNDAY, TODAY ITS MONDAY I HAD TO POSTPONE IT DUE TO LACK OF FUNDS. THIS IS A CLEAR CASE OF BAD FAITH AND A DELIBERATE ATTEMPT TO DELAY OR DENY PAYMENT, I DEMAND TO KNOW WHAT YOUR COMPANY IS HIDING BEHIND THIS WALL OF INCOMPETENCE. IS IT A LACK OF RESOURCES? INADEQUATE TRAINING? OR IS IT SIMPLY A CASE OF GREED, WHERE YOU'RE TRYING TO AVOID PAYING OUT LEGITIMATE CLAIMS? WHATEVER THE REASON, IT'S UNACCEPTABLE. SHOULD I TAKE OUT LOANS TO BURY MY LOVED ONE WHILE I INSURED HIM FOR THIS REASON ?? I DEMAND MY CLAIM TO BE RESOLVED OR I WILL BE FORCED TO TAKE LEGAL ACTION AGAINST YOU WITH THE NECESSARY AUTHORITIES.