SM
Sphiwe M
1 reviews | Active since Dec 2022
23 Dec 2022, 17:53
Frustrated and unhappy customer.
Me and my partner are so fustrated, we received a call from two mountains informing us that from R380 our premium is recreased to be R1400. We joined because it was affordable. Very unhappy as we covered our grandparents which funeral plan will accept elderly people over 75 years to join their cover now?. Our time and money has gone to waste
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Two Mountains's replyOfficial
06 Jan 2023, 11:47Good day Simphiwe Mhlongo
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and the delayed response. We experienced technical challenges. The matter is receiving attention.
Regards
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and the delayed response. We experienced technical challenges. The matter is receiving attention.
Regards
Complaints Team
Two Mountains's reply06 Jan 2023, 11:47
Official
Good day Simphiwe Mhlongo
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and the delayed response. We experienced technical challenges. The matter is receiving attention.
Regards
Complaints Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and the delayed response. We experienced technical challenges. The matter is receiving attention.
Regards
Complaints Team