SM
Sipho M

1 reviews | Active since Aug 2023

13 Dec 2023, 13:07

Claim TU38680

When is within 7 to 10 working days according your understanding ? Because according to me it has long pass, What kind of attention am I receiving from 16 August 2023 up until today? The type of attention that I continue to get from you is ******** AND PURE ARROGANT…!!!! that you make sure I suffer from TWO MOUNTAINS. As for you Thabang Moswana you called me As if you are taking my matter serious, but as soon as I send you the documents, you just vanished!! I don’t know whether you are in one of your back fridges or what..!! Two Mountains You have a nerve of sending me SMS that says you are now partners with OLD MUTUAL instead of telling me WHEN ARE YOU PAYING MY CLAIM..!!! YOU GUYS ARE TAKING ME FOR A FOOL..!

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Replies (1)
Two Mountains
Two Mountains's reply13 Dec 2023, 15:53
Official
Good day Mr  Mkhwa**** 

Please be advised that we escalated your request to Claims Department to assist with payment. 

We humble apologise for the inconvenience received.

Kind Regards
Complaints Department