Claim Payout

Your service is pathetic, from increasing a premium from R200 to R700 thats absurd. My aunt passed on and my sister put in a claim and till today were are still waiting I had to pay using my credit card. As we are speaking right now I phoned your call center and spoke to the lady called Katlego who has placed me on hold for over 38 minutes because I asked to speak to her superior and she had the nerve to tell me she is working from home and I should send an email to complaints department how pathetic is that. You are ****mers indeed