KO
Khuselo O

1 reviews | Active since Nov 2020

18 Jan 2023, 10:17

C

South Africans please be aware of a **** that is going around. Two Mountains funerals are ripping our people off. I have a policy that covers one (1) parent only and was paying R243,11. I get a debit order in January 2023 to pay R833,11. Imagine my frustration I've called their office to no avail.

I went back to my emails with them and have been corresponding with a lady who claims there have been changes in pricing however, she couldn't explain to me what justifies such a huge jump.

I asked her to call me since my phone couldn't get through, and she claims she couldn't because she is running a campaign and yet she can communicate via email.

0
Replies (1)
Two Mountains
Two Mountains's reply26 Jan 2023, 10:47
Official
Good day Khuselo Obakeng

Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. The matter is receiving attention. You will hear from us within 7-10 working days.

Regards
Complaints Team